Some time after upgrading the Integrated Cyber Defense Exchange (ICDx) product to 1.4.1, the following error may occur:
Database query 0060_AgentSystemLogQuery failed. Incorrect syntax near '/'.
There is a known issue with the SEPM collector shipped with 1.4.1 release.
Release : 1.4.1
Component : SEPM collector
To resolve this issue you will need an updated Symantec Endpoint Portection Manager (SEPM) collector preview file to replace the problematic collector. The file,
sepm_col_dx-3.7.20-796.tar.gz, is attached to the bottom of this article.
sudo -su icdx
$SYMC_HOMEdirectory set during installation.
tar -xzf sepm_col_dx-<version>.tar.gz -C $SYMC_HOME
$SYMC_HOME/launcher_dx-<version>/bin/launcher_dx -c $SYMC_HOME/sepm_col_dx-<version>/installer.json
sepm_col_dx-3.7.20-796.tar.gz file is a temporary preview version of the collector that will be released in the next Integrated Cyber Defense Exchange product version release. This file is not meant to take the place of a full product version update when it is available.