Spectrum User Group has no licenses associated preventing User in the User Group from logging into OneClick

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Article ID: 198253

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum User Group has no licenses associated preventing User in the User Group from logging into OneClick

Cause

Possible root cause is the Security String and Legacy SNMP Community String attributes on the User Group and/or User model were changed from the default values of ADMIN and ADMIN,0 respectively.

Environment

Release : Any

Component : Spectrum OneClick

Resolution

The Security String and Legacy SNMP Community String attributes on the User Group and/or User model should not be changed from the default values of ADMIN and ADMIN,0 respectively.

Set these attributes back to their default values and re-configure the licenses, landscapes and roles as needed.

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