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Spectrum User Group has no licenses associated preventing User in the User Group from logging into OneClick

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Article ID: 198253

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum User Group has no licenses associated preventing User in the User Group from logging into OneClick

Environment

Release : Any

Component : Spectrum OneClick

Cause

Possible root cause is the Security String and Legacy SNMP Community String attributes on the User Group and/or User model were changed from the default values of ADMIN and ADMIN,0 respectively.

Resolution

The Security String and Legacy SNMP Community String attributes on the User Group and/or User model should not be changed from the default values of ADMIN and ADMIN,0 respectively.

Set these attributes back to their default values and re-configure the licenses, landscapes and roles as needed.

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