How to replace existing expired licenses in Xtraction with new ones?
Article ID: 19823
SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
This document provides the steps on how to replace expired Xtraction licenses with new ones.
Attached are the license files for your expired licenses.
Unzip the attached files.
Copy and paste the files as below:
Paste xtraction.lic file in the following folder: Program Files (x86)\Xtraction Software\Xtraction\Data\Configuration Or if updated from prior releases Program Files (x86)\Hagrid Software\Xtraction\Data\Configuration
Paste datamodeleditor.lic file in the following folder: Program Files (x86)\Xtraction Software\Xtraction\Tools Or if updated from prior releases Program Files (x86)\Hagrid Software\Xtraction\Tools
Log in to Xtraction to confirm re-activated and click About button to ensure license has taken affect