Project Tiles in Modern UX displays max of 12 projects for user using Mac

book

Article ID: 198225

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

We have a user only sees a maximum of 12 projects when using the project tiles (regardless of the filters she uses). 
When comparing with her teammates (with same permissions), her teammates have a scroll bar that is not displayed for her.  (regardless of the browser used)
Can you please advise?

Environment

Release : 15.8

Component : CA PPM SAAS PROJECT MANAGEMENT

Resolution

Because only 12 projects load for the user, no scrollbar appears, so she'd never tried scrolling down more than one scroll on the mouse scroll wheel. If she hits the down arrow on the keyboard, or repeatedly scroll using the mouse scroll wheel, it starts to load more. There is a delay in the loading, but as long as she keeps scrolling, it appears to keep loading.