Analytics Backend does not start after installation

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Article ID: 198218

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

Impossible to start Analytics Backend after its initial installation.

The following error is displayed in analytics-backend.log after setting "logging.level.=DEBUG" in application-properties

20-08-13 09:24:12.018 DEBUG 14689 --- [main] org.postgresql.Driver                    : JDBC URL must start with "jdbc:postgresql:" but was: jdbc:oracle:thin:@my.server.com:1234:database_name.

In addition, the following is missing in the first 3 lines after startup:

[file:/C:/<AE>/Analytics/backend/jdbc/
jar:file:/C:/<AE>/Analytics/backend/jdbc/<driver_name>.jar!/

where <driver_name> corresponds to the Oracle or MSSQL JDBC file.

Cause

Only the PostgresSQL JDBC is found because the Oracle or MSSQL JDBC is not in the class path.

Environment

Release : 2.x

Component : Analytics / Analytics On Premise (ANOP)

Resolution

Create the directory <Analytics>/backend/jdbc/ in the correct location and add the driver that corresponds to your AE database.