Error: ETA::Configuration failed to find xxx.
Please report the error.
(without any mention of a specific attribute)
Data inconsistency is stopping the Provisioning Server from obtaining the config data.
Release : 14.x
Component : IdentityMinder(Identity Manager)
In order to resolve this error and allow Provisioning Server to start, we need to address the data inconsistency.
We need to
1. use an LDAP browser and connect to the Provisioning Directory over port 20391
Base DN: dc=etadb
User DN: eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=etadb
(The password is set during the provisioning directory installation)
2. Navigate to eTConfigParamFolderName=Connector Servers,eTConfigParamContainerName=Parameters,eTConfigContainerName=Configuration,eTNamespaceName=CommonObjects,dc=XX,dc=etadb
3. Check the entries associated with the connector server mentioned in the error. We would expect each CS entry to have 4 branches, each with its own attributes
5. The inconsistency should either be addressed (missing attributes from a backup) or the CS entry to be removed all together
Please ensure to keep a backup of the DSA before making any changes.