ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
How are CA\SC\logsxxxxxxxxxxxx folders being used by the product ?
Article ID: 198212
CA Service Desk Manager
CA Service Management - Service Desk Manager
In the CA\SC directory we have several folders called logsxxxxxxxxxxxx of an approximate size of 5GB in total.
How are these folders being used by the product ?
Release : 17.1 17.2
Component : SERVICE DESK MANAGER
The CA\SC\logsxxxxxxxxxxxx folders are related installation of casm patch (CA Service Management application).
Once installation is successful, those files can be moved.