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How are CA\SC\logsxxxxxxxxxxxx folders being used by the product ?
Article ID: 198212
Updated On:
Products
CA Service Desk Manager
CA Service Management - Service Desk Manager
Issue/Introduction
In the CA\SC directory we have several folders called logsxxxxxxxxxxxx of an approximate size of 5GB in total.
How are these folders being used by the product ?
Environment
Release : 17.1 17.2
Component : SERVICE DESK MANAGER
Resolution
The CA\SC\logsxxxxxxxxxxxx folders are related installation of casm patch (CA Service Management application).
Once installation is successful, those files can be moved.
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