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Can the Email Address/URL be changed for Clarity notifications in SaaS Environments?
Article ID: 198149
Clarity PPM SaaS
- Can we have the email either come from the Clarity system, or be sent from our internal customer email addresses?
- Additionally, can the links in the notification such as the Timesheet Overdue notification be updated to show it's from our direct Clarity URL?
Release : All Supported Releases
Component : CA PPM SAAS COLLABORATION (DOC & ACTION ITEMS)
- This isn't able to be changed.
- The email address comes from a generic SaaS Email address, similarly with the URL
See KB: 141061 for tips on how to optimize use of Self Service for Clarity