How to split interfaces when a not polled interface consolidates with a polled interface in DX Netops Performance Management

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Article ID: 198144

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

How to split interfaces when a not polled interface consolidates with a polled interface in DX Netops Performance Management

Cause

Conflicts due to synchronizing not present items as outlined here.

https://knowledge.broadcom.com/external/article?articleId=131127

Environment

Release : 6.2

Component : IM Reporting / Admin / Configuration

Resolution

1) On the DA admin page, expose the interface ID

 a) Find the device under Monitored Devices in the Data Aggregator 

 b) Select the "Polled Metric Families" tab and select the "Interface" Metric family row 

 c) At the bottom of the screen click any of the headers above the interface components at the bottom and select Column->ID

    Note the ID of the not present interface that is conflicting with the presetnt inteface.

2)  Get the index of the interface:

    http://<DA>:8581/rest/ports/PutIDHereFromStep1

    Look for the index:

    <IndexList>###</IndexList>

3) To create a unique alternate index, add say 900000 to the index and add an AlternateIndentificationIndex and add this to the inteface via REST:

URL: http://DA:8581/rest/ports/PutIDHereFromStep1
Method: PUT
Content Type: application/xml
Body:

<Port version="1.0.0">
<DeviceComponent version="1.0.0">
<AlternateIndentificationIndex>NUMBERFROMSTEP3</AlternateIndentificationIndex>
</DeviceComponent>
</Port>

4) Wait for a sync with DA (5-10 minutes) and verify you can see both ports in CAPC.