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Entity Disappears when Rate Matrix is Made Private

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Article ID: 198142

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

After creating a Private Labor Rate Matrix, the Entity disappears for anyone not included in the Private Rate Matrix permissions.

Environment

Release : 15.8.1

Component : CA PPM SAAS FINANCIAL MANAGEMENT

Cause

The reason why Entity is not being displayed is because, in the "Administration - Finance - Processing" page, Entity-based Security is set to Parent. When this setting is set to "Parent", only the resources whose location (based on PAC_MNT_RESOURCES) matches one of the default entity's Location OBS units can view the Entities in the system. 

Resolution

Remove the Entity-based Security set to Parent  in Administration - Finance - Processing" page