The CPUStats_<hostname>.txt getting the file size without being rolled over for a long operation. Is there the way to avoid that the CPUStats_<hostname>.txt becomes huge filesize?

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

The CPUStats_<hostname>.txt is not rolled over by a design. However, it is not necessary for logging because the pslist.exe logs same contents to the pslistm_<hostname>.out file in the $NX_ROOT\log folder. So, it is possible to stop to update the log to the CPUStats_<hostname>.txt.

Here is the steps to stop the update of the CPUStats_<hostname>.txt.

1. Open the $NX_ROOT\pdmconf\pdm_startup and $NX_ROOT\pdmconf\pdm_startup.tpl files in a text editor.
   Edit both files with the steps below.
   
   
2. Edit both files Comment the line #163 and #529.
   
   [Around line #163]
   PDM_INFO(pdm_info,$NX_LOCAL_HOST)
   after sw_ver_ctl connects + 3
   
   GATHER_PSLIST(gather_pslist,$NX_LOCAL_HOST) <---Line #163
   after domsrvr connects + 5
   GATHER_LOGS_PRI(gather_logs_pri,$NX_LOCAL_HOST)
   
   [Around line #529]
   sw_ver_ctl
   gather_pslist 　<--- Line #529
   gather_logs_pri
   
   # Put the semi colon ';' at the top of line in order to comment the line as follows.
   e.g.)
   ; GATHER_PSLIST(gather_pslist,$NX_LOCAL_HOST)
   
   
3. Remove the $NX_ROOT\log\CPUStats_<hostname>.txt
   
   
4. Recycle the Service Desk Manager service

Environment

Release:
Component: ARGIS