CA View - Unable to See More Occurrences for a Report, Generated Weekly, Beyond One Week in View

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Article ID: 198139

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Updated On:

Products

CA Deliver CA View

Issue/Introduction

The client reported that they were unable to see more occurrences for a weekly-generated report beyond the current week. 

What could be causing this?

 

Environment

Release : 12.2

Component : CA View

Resolution

A review of provided SARTCP tapemaps showed that the report in question had only one occurrence from 7/17/20 - 8/05/20.

The client was asked to look through their processing to see when the report was produced, as View had only the one occurrence.

The client's ERO table indicated that the report was to be retained for two weeks and other occurrences had expired.