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CA View - Unable to See More Occurrences for a Report, Generated Weekly, Beyond One Week in View


Article ID: 198139


Updated On:


Deliver View


The client reported that they were unable to see more occurrences for a weekly-generated report beyond the current week. 

What could be causing this?



Release : 12.2

Component : CA View


A review of provided SARTCP tapemaps showed that the report in question had only one occurrence from 7/17/20 - 8/05/20.

The client was asked to look through their processing to see when the report was produced, as View had only the one occurrence.

The client's ERO table indicated that the report was to be retained for two weeks and other occurrences had expired.