E03060058: User has active session with the broker from another system

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Article ID: 198135

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Updated On:

Products

CA Harvest Software Change Manager CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

User when entering Workbench says "User has active session with the broker from another system" although he closed session from another PC.
If the user does not know where he logged in, how to close the session?

Environment

Release : 13.0.3, 12.6

Component : CA Harvest Software Change Manager

Resolution

You can't manually close the session. However, you can enable multiple logins for the user. In the Administrator Tool navigate to the properties page for the user and check the "Single Workstation Login" checkbox