soimgr-debug log not updating
Article ID: 198096
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
soimgr-debuglog, soimgr.log and all the other logs under /SOI/tomcat/logs folder are not updating.
soimgr-debug logs stops with the below line whenever SOI application restarts.
Environment
Release : 4.x
Component : Service Operations Insight (SOI) Manager
SOI Manager running in MS Cluster
Resolution
Please move or remove \SOI\resources\log4j.xml file from shared disk and restart SOI Manager services
This file should reside only on local drive on both cluster nodes and it should exist in Shared disk
Feedback
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