CA 7 Question regarding End of Support for Release 11.3 effective November 30, 2021

book

Article ID: 198083

calendar_today

Updated On:

Products

CA Workload Automation CA 7 Edition Automic Automation Intelligence CA Unicenter Job Management Option CA Workload Automation iDash

Issue/Introduction

Received an email regarding "discontinuing technical support for CA Workload CA 7 Edition releases 11.3.0, 11.3.1, 11.3.2 and 11.3.3"

I have some questions regarding this statement:

1. I have only known CA 7 to be 11.3 and at a particular CA RS level. What is 11.3.1, 11.3.2 and 11.3.3 ?
2. We are CA7 11.3 on CA RS 1912. Does this CA RS level map to any of 11.3.1, 11.3.2 and 11.3.3 ?
3. Does "discontinuing technical support" mean no further development on CA7 R11.3 ?
4. If the answer to question 3 is 'yes' then will PTF's continue to be produced?
5. If the answer to question 4 is 'yes' then for how long will PTFs be generated?


Environment

Release : 11.3

Component : CA-7

Resolution

Regarding "discontinuing technical support for CA Workload CA 7 Edition releases 11.3.0, 11.3.1, 11.3.2 and 11.3.3"

(1).. I have only known CA 7 to be 11.3 and at a particular CA RS level. What is 11.3.1, 11.3.2 and 11.3.3 ?
Answer: they are our Service Packs back then that got send out to customers (pre CA RS).

(2)..We are CA7 11.3 on CA RS 1912. Does this CA RS level map to any of 11.3.1, 11.3.2 and 11.3.3 ?
Answer: No

(3)..Does "discontinuing technical support" mean no further development on CA7 R11.3 ?
Answer: Yes

(4)..If the answer to question 3 is 'yes' then will PTF's continue to be produced?
Answer: No

(5)..If the answer to question 4 is 'yes' then for how long will PTFs be generated?
Answer: None