Cognos report Schedules are failing Production
Article ID: 198069
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Automic Admin cannot run production cognos reports in production.
They are getting the following error:
com.uc4.be.gui.remote.CITGuiException: java.lang.NullPointerException: Cannot invoke method getChildNodes() on null object.
Environment
Release : 12.x
Component : AUTOMATION ENGINE
Resolution
Automic Admin rebooted the Automation Engine and the jobs started working again.
Feedback
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