Hardware error call CSNDDSG receives a returnCode 8 reasonCode 16000

Products

• Top Secret
• Top Secret - LDAP
• WEB ADMINISTRATOR FOR TOP SECRET

Issue/Introduction

Hardware error call for CSNDDSG receives a RC 8 and Reason code 16000.

Environment

Release : 16.0

Component : CA Top Secret for z/OS

Resolution

TSSOERPT shows a getUMAP failure:

getUMAP USERA OMVSGRP0 1025 0 8 8 8
08/21/20 20.234 10.49.38 USERA HO43
Failed - Userid not defined
UID value:
Map name: USERB Search by userid, Return UID

which is the only violation on the USS side.

On the z/OS side, the following user is getting a security violation for the following resource because user needs a PERMIT for them:

CSFSERV(CSFPKG)

CSFSERV(CSFEDH)

CSFSERV(CSFPKX)