When loading an XML with XOG, the following error is logged:
<ErrorInformation><Severity>FATAL</Severity><Description>Exception while processing client request</Description><Exception type="com.niku.xog.XOGException">Input document contains Illegal HTML character for object application</Exception></ErrorInformation>
Release : All Supported
Component : Clarity XML Open Gateway (XOG)
An invalid character is present in the xml file. This can include non english characters.
The error message does not note the location of the bad character, so unfortunately a review of the load file will be the only method from a Clarity support perspective to determine where the character is located.