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logmon probe Max. Restarts error with no warning

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Article ID: 197918

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) Unified Infrastructure Management for Mainframe

Issue/Introduction

logmon probe throws Max. restarts error in the log with no warning, and no other related errors.

The controller logs look fine. The logmon.log before it throws Max. restarts doesn't give a clear indication of why it becomes unstable.

Aug  3 20:43:56:765 [140045664917248] logmon: [Profile7] In WithI18n section [2020-08-03 13:20:23 CEST [ISP.0090.0003C] teABACCnx:ConnexionABAC request is OK],[ERCPg],[ISO-8859-1],[-1] 
Aug  3 20:43:56:765 [140045664917248] logmon: [Profile7] NO MATCH [JDBC Connection] offset now 0 
Aug  3 20:43:56:765 [140045622957824] logmon: (scan) ORA-00018 offset 0 
Aug  3 20:43:56:765 [140045738346240] logmon: No Match Found (Return Code : -1) 
Aug  3 20:43:56:765 [140045633447680] logmon: [Profile4] NO MATCH [ORA-00942] offset now 0 
Aug  3 20:43:56:765 [140045622957824] logmon: [Profile3] In WithI18n section [2020-08-03 10:24:15 CEST [SAP.0115.0002I] Notification - Publishing document "OILSH1PublishDocument".],[ERCPY],[ISO-8859-1],[-1] 
Aug  3 20:43:56:765 [140045759325952] logmon: lgm: read the line: [2020-08-03 16:49:54 CEST [ISP.0090.0003C] xxxxxxxxxxxxx:businessRules request is OK]
Aug  3 20:43:56:765 [140045622957824] logmon: [Profile3] NO MATCH [ORA-00018] offset now 0 
Aug  3 20:43:57:543 [139905988912896] Controller: Max. restarts reached for probe 'logmon' (command = logmon) 
Aug  3 20:43:56:765 [140045769815808] logmon: [raffinage] NO MATCH [Adapter Connection] offset now 0 
Aug  3 20:43:56:765 [140045769815808] logmon: No Match Found (Return Code : -1) 
Aug  3 20:43:56:765 [140045654427392] logmon: (scan) SAP Listner offset 0 
Aug  3 20:43:56:765 [140045643937536] logmon: [Profile5] In WithI18n section [2020-08-03 11:08:07 CEST [ISS.0053.0002C] Access denied for user L0345369 on port 6010 -> '' from 10.134.135.120.],[ERCP]],[ISO-8859-1],[-1] 
Aug  3 20:43:56:765 [140045612467968] logmon: (scan) JDBC Connection offset 0 
Aug  3 20:43:56:765 [140045643937536] logmon: [Profile5] NO MATCH [ORA-00018] offset now 0 
Aug  3 20:43:56:765 [140045643937536] logmon: No Match Found (Return Code : -1) 
Aug  3 20:45:03:514 [140604291229472] logmon: ****************[ Starting ]**************** 

Environment

  • Release : 9.2.0+
  • Component : UIM LOGMON 4.11

Resolution

  • logmon version 4.11_HF3 (see attached)

Additional Information

Probe support matrix:

https://techdocs.broadcom.com/content/dam/broadcom/techdocs/us/en/assets/docops/uim902/Platform_Support_Availability_current.pdf

Attachments

logmon_1640878027280.zip get_app