Nutanix Probe intermittent connection issue to monitored device


Article ID: 197913


Updated On:


NIMSOFT PROBES DX Infrastructure Management


The nutanix probe periodically disconnects.  Loglevel=5 for the probe fills the logs with normal keep alive signals making troubleshooting difficult.

Loglevel=3 logs allow for logs to cover longer periods of time and show the following:

Aug 22 18:23:31:447 [Connection tester - 3, nutanix_monitor] Exception in test resource
Aug 22 18:23:31:447 [Connection tester - 3, nutanix_monitor] Failed to PKIX path building failed: unable to find valid certification path to requested target
 at com.nimsoft.probe.framework.genprobe.GenSession.testConnection(
 at com.nimsoft.vm.BaseProbe$
 at java.util.concurrent.Executors$
 at java.util.concurrent.ThreadPoolExecutor.runWorker(
 at java.util.concurrent.ThreadPoolExecutor$
Aug 22 18:23:31:447 [Connection tester - 3, nutanix_monitor] Failed to connect to


Connections normally are ok and work fine.  The probe is configured to send monitoring queries through load balancing. Some of these requests fail causing the error observed in the log.


Release : 9.2.0

Component : UIM - NUTANIX


Configure the probe to connect directly to the Prism Central server instead of going through any load balancers.