UIM - java probes failed to start

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Article ID: 197881

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction


Unable to see active alarms on UIM.




Cause

Corrupted java 

Environment

Release : 8.51

Component : UIM NAS

Resolution

The logs indicated error messages like "unable to find java - "The system cannot find the file specified."  so java related probes including alarm_enrichment / nas etc were not starting up

Redeployed java_jre to UIM robot from archive and restarted the Nimsoft robot watcher service after which all the java probes were up and running including the alarm related probes