MSP schedule - Can I recover an unsaved version?

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Is it possible to recover an unsaved Microsoft Project (MSP) schedule? MSP unexpectedly crashed on a user.

Environment

Release : All Supported Releases

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Resolution

Recovering an unsaved MSP file would only be possible if the user has Auto Save set in MSP. If yes, then they can retrieve the latest saved copy of the file from the MSP Default Save location (usually the documents folder)

To enable auto save going forward:

1. In MSP, go to File->Options->Save
2. Check Auto save every <10> minutes (The minutes can be adjusted to save more frequently).
3. If you want to auto save all open projects, also change When automatically saving to “Save all open projects”
4. You can also uncheck "Prompt before saving" if you don't want to be prompted each auto save.
5. Note: This will not auto save the project back to Clarity, see bullet one above for steps to recover the project if you do face any issues. 

Additional Information

• Tips on searching for known Clarity Issues using Self Service
• See MSP Integration - Master KB of Known Issues
• See MSP Integration Known Defects - Master KB