SpectroSERVER crash in capture_running_startup

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Article ID: 197863

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

The SpectroSERVER crashed with the following stack trace.

STACK_TEXT:  
0000004d`c32bf570 00007ffb`35facf83 : 00000000`00000000 00007ffb`00000001 00000000`0086cda8 00007ffb`00000001 : SA_SCMSS!IHHostConfig::readCustomFamilyRunningCaptureCommands+0x272 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\scm.a\intel\ihhostconfig.cc @ 13782]
0000004d`c32bf670 00007ffb`35f8c013 : 0000004d`c32bf820 00007ffb`44784d59 00000000`00820018 0000004d`0082001f : SA_SCMSS!IHHostConfig::supports_cap_running_config+0x8b [d:\spectrum\vegas\cm\windows\10.04.02.00.189\scm.a\intel\ihhostconfig.cc @ 11092]
0000004d`c32bf6b0 00007ffb`35f8f1f4 : 00000000`00000011 00000000`00000003 00000000`00000001 0000015f`18af51d0 : SA_SCMSS!IHHostConfig::capture_running_startup+0x97 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\scm.a\intel\ihhostconfig.cc @ 2312]
0000004d`c32bf720 00007ffb`35f9eee8 : 00000000`00000000 0000015f`253e35dc 00000000`00000000 0000015f`00000000 : SA_SCMSS!IHHostConfig::do_capture+0x51c [d:\spectrum\vegas\cm\windows\10.04.02.00.189\scm.a\intel\ihhostconfig.cc @ 2060]
0000004d`c32bf820 00007ffb`35faff1d : 00000000`00000001 0000004d`c32bf919 0000015f`253e35b0 0000015f`00000000 : SA_SCMSS!IHHostConfig::handle_capture_request+0x1d8 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\scm.a\intel\ihhostconfig.cc @ 7564]
0000004d`c32bf890 00007ffb`3a30c622 : 00000000`00000001 0000015f`253e35b0 00000000`00000001 0000015f`253e35b0 : SA_SCMSS!IHHostConfig::trig_watch_change+0x1e5 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\scm.a\intel\ihhostconfig.cc @ 1011]
0000004d`c32bf970 00007ffb`3a370087 : 0000015f`26cbd240 0000015f`4ec5e510 0000015f`18af4280 0000015f`2340a5c0 : libsskrnl!CsIHMdlAttrWatcher::notify+0x586 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\sscor.a\trigger\src\csihmawatch.cc @ 232]
0000004d`c32bfca0 00007ffb`3a376148 : 0000015f`00000001 0000004d`c32bfdb8 0000015f`23d04360 0000015f`23d046c0 : libsskrnl!CsModel::react_to_change+0x153 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\sscor.a\lscpe\src\csmodel2.cc @ 871]
0000004d`c32bfd90 00007ffb`3a38c197 : 0000015f`253e2eb0 0000015f`1edcc260 00000000`00000000 00000000`00000000 : libsskrnl!CsModel::process_changes+0x4c [d:\spectrum\vegas\cm\windows\10.04.02.00.189\sscor.a\lscpe\src\csmodel4.cc @ 631]
0000004d`c32bfdf0 00007ffb`4e694efb : 0000015f`0086cda8 0000015f`253e2eb0 00000000`00000000 0000015f`29afe2f0 : libsskrnl!CsNotificationMgr::process_queued_work+0x63 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\sscor.a\trigger\src\csnotifmgr.cc @ 343]
0000004d`c32bfe20 00007ffb`4e6945d4 : 0000015f`18efb880 00000000`00000000 00000000`00000000 0000015f`309316f0 : libwkmgr!CsWorkQueue::process_work_node+0xf [d:\spectrum\vegas\cm\windows\10.04.02.00.189\wkmgr.a\src\csworkqueue.cc @ 215]
0000004d`c32bfe50 00007ffb`45de783f : 0000015f`18efb880 00000000`00000000 00000000`00000000 00000000`00000000 : libwkmgr!CsWorkScheduler::do_work+0x40 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\wkmgr.a\src\csworksched.cc @ 420]
0000004d`c32bfe80 00007ffb`572ce881 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : libmoot!call_func+0x47 [d:\spectrum\vegas\cm\windows\10.04.02.00.189\moot.a\nt\src\ntcontext.cc @ 83]
0000004d`c32bfeb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00007ffb`572ce860 : KERNELBASE+0x6e881

Cause

The crash was due to a corrupt modeling in the database. 

Environment

Release : 10.4.2

Component : Spectrum Core / SpectroSERVER

Resolution

Initializing the database and doing a models only load of the database resolved the issue.