User may see an abend SB37 on the SYSPRINT DDNAME during the Install of CA Database Management Solutions for DB2 for z/OS Release 17.

Article Id: 19785
Status: Published
Updated On: 21-03-2018 07:16
Legacy Id: TEC600744
Products:
CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , CA Compress Data Compression for MVS , CA Compress Data Compression for Fujitsu , CA Datacom , CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , CA Mainframe Software Manager (Chorus Software Manager) , CA MICS Resource Management
Issue/Introduction:

Description:

During the Install of CA Database Management Solutions for DB2 for z/OS Release 17 the APPLY may fail with an SB37 abend on the SYSPRINT DDNAME. In the SYSOUT & SMPOUT the following error is reported::


 GIM44004S ** SYSTEM ABEND B37 OCCURRED WITH A REASON CODE OF '00000004'X AFTER SMP/E CALLED THE IEWL UTILITY. THE
     SYSPRINT LIBRARY RAN OUT OF SPACE. THE LIBRARY IS NOT ELIGIBLE FOR RETRY PROCESSING BECAUSE IT IS NOT THE
     LIBRARY BEING UPDATED BY SMP/E.

Cause: SYSPRINT runs out of space during the install.

Additional Information: This could also happen during install of any other large product packages

Solution:

MSM allocates the SYSPRINT output dataset initially with the attributes CYL(30,30). The VOLSER or SMS storage class to which the SYSPRINT is allocated is specified in the MVS Program Executor - Output under Settings, System Settings. Add EXTENDED attribute to the SMS class being used to allow enough secondary space to be obtained.

Environment:

Release: MSMNGR00200-5.1-Chorus Software Manager
Component: