LDAP timeout error's when running reports

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Article ID: 19784

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Updated On:

Products

CA ACF2 CA ACF2 - DB2 Option CA ACF2 for zVM CA ACF2 - z/OS CA ACF2 - MISC CA Compliance Manager for z/OS CA-24X7 High-Availability Manager for DB2 for z/OS CA-Batch Processor Compile QQF CA Data Compressor for DB2 for z/OS CA Unicenter NSM CA RC/Update for DB2 for z/OS DB2 TOOLS- DATABASE MISC CA Top Secret CA Top Secret - LDAP

Issue/Introduction

Description:

When running reports, we get the following error message:

Error:

LDAP Timeout Client request timed out - configured search limit of 60 seconds exceeded

Solution:

The setting of 60 seconds was set in the Compliance Manager in file:

 ../conf/cmgr_config.xml       
 <searchTimeLimit>60</searchTimeLimit> 
 i.e. 
 <searchTimeLimit>60</searchTimeLimit>

If reports need additional time to complete, then increase searchtimelimit value that meets your needs 2 minutes...3 minutes

Environment

Release: CIEMGR00200-2-Compliance Manager-for z/OS Option for RACF
Component: