LDAP timeout error's when running reports

Products

• CA ACF2
• CA ACF2 - DB2 Option
• CA ACF2 for zVM
• CA ACF2 - z/OS
• CA ACF2 - MISC
• CA Compliance Manager for z/OS
• CA-24X7 High-Availability Manager for DB2 for z/OS
• CA-Batch Processor
• Compile QQF
• CA Data Compressor for DB2 for z/OS
• Data Navigator for DB2 UDB for z/OS
• CA-DB Delivery for DB2
• CA Unicenter NSM
• CA Log Compress
• DBA for DB2
• Guide Online
• CA InfoRefiner
• Advantage InfoRefiner
• Advantage InfoRefiner Maint Upgrade
• CA InfoTransport
• Advantage InfoTransport Maint Upgrade
• Online Reorg for DB2 for z/OS
• CA RC/Update for DB2 for z/OS
• Query Analyzer
• RI Editor for DB2 for z/OS
• DB2 TOOLS- DATABASE MISC
• CA Top Secret
• CA Top Secret - LDAP

Issue/Introduction

Description:

When running reports, we get the following error message:

Error:

LDAP Timeout Client request timed out - configured search limit of 60 seconds exceeded

Solution:

The setting of 60 seconds was set in the Compliance Manager in file:

 ../conf/cmgr_config.xml       
 <searchTimeLimit>60</searchTimeLimit> 
 i.e. 
 <searchTimeLimit>60</searchTimeLimit>

If reports need additional time to complete, then increase searchtimelimit value that meets your needs 2 minutes...3 minutes

Environment

Release: CIEMGR00200-2-Compliance Manager-for z/OS Option for RACF
Component: