LDAP timeout error's when running reports

Article Id: 19784

Status: Published

Updated On: 21-03-2018 07:16

Legacy Id: TEC600564

Products:

CA ACF2 , CA ACF2 - DB2 Option , CA ACF2 for zVM , CA ACF2 - z/OS , CA ACF2 - MISC , CA Compliance Manager for z/OS , CA-24X7 High-Availability Manager for DB2 for z/OS , CA-Batch Processor , Compile QQF , CA Data Compressor for DB2 for z/OS , CA NSM Database Option for z/OS , CA Log Compress , Online Reorg for DB2 for z/OS , CA RC/Update for DB2 for z/OS , RI Editor for DB2 for z/OS , DB2 TOOLS- DATABASE MISC , CA Top Secret , CA Top Secret - LDAP

Issue/Introduction:

Description:

When running reports, we get the following error message:

Error:

LDAP Timeout Client request timed out - configured search limit of 60 seconds exceeded

Solution:

The setting of 60 seconds was set in the Compliance Manager in file:

 ../conf/cmgr_config.xml       
 <searchTimeLimit>60</searchTimeLimit> 
 i.e. 
 <searchTimeLimit>60</searchTimeLimit>

If reports need additional time to complete, then increase searchtimelimit value that meets your needs 2 minutes...3 minutes

Environment:

Release: CIEMGR00200-2-Compliance Manager-for z/OS Option for RACF
Component: