LDAP timeout errors when running Compliance Event Manager reports

Products

• ACF2
• ACF2 - z/OS
• ACF2 - MISC
• Compliance Manager for z/OS
• Top Secret
• Top Secret - LDAP
• LDAP SERVER FOR Z/OS

Issue/Introduction

When running reports, the following error message is seen:

LDAP Timeout Client request timed out - configured search limit of 60 seconds exceeded

Environment

Release: 
Component:

Resolution

The setting of 60 seconds was set in the Compliance Manager in file:

 ../conf/cmgr_config.xml       
 <searchTimeLimit>60</searchTimeLimit> 
 i.e. 
 <searchTimeLimit>60</searchTimeLimit>

If reports need additional time to complete, then increase searchtimelimit value.