Update Portal Integration Components Fails

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Article ID: 197815

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Updated On:

Products

CA API Gateway

Issue/Introduction

Attempting to update the portal integration components from policy manager->tasks->Extensions and Add-Ons->Update Portal Integration

was failing with the following error: Unable to update: Unexpected end of file from server

 

Cause

It was determined that this particular gateway was configured to go through a proxy for HTTP connections.

Looking at Policy Manager->Tasks->Transports->Manage HTTP Options

we could see the proxy configuration was configured and in place.

Resolution

In this particular case there was a problem with the defined proxy host where it was closing the connection request from the gateway.

The proxy configuration was removed from the gateway as it was not needed.  Once removed we could successfully update the portal integration components.

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