Renewing expired SSL certificates for Clarity app and report servers

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

• Our Clarity SSL certificates are expired in all the environments.
• We would like to know the process to redeploy the certificates after renewal.
• Do we need to import the renewed certificates in app server Java / JVM trust store?

Environment

Release : All Supported Releases

Resolution

See the following documentation links:

1. Configure Secure Sockets Layer (SSL) on Apache Tomcat
2. KB: Clarity Configuring HTTPS
3. Jaspersoft Reporting - Using SSL in the Web Server
4. If you are using GEL processes: Using SSL with GEL
5. As per Configure General System Settings, you only need to import an SSL Certificate into the Java TrustStore only if you are:
   • Using a proxy to send telemetry data
     AND
   • Using a self-signed SSL Certificate on the proxy.