ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
LDAPSync cannot create new user
Article ID: 197738
Updated On:
Products
CA Automic Workload Automation - Automation Engine
CA Automic Workload Automation - Automation Engine
Issue/Introduction
When Automic Admin runs the ldapsysc utility they consistently getting the following error:
ERROR An object named '<userid/domainid>' already exists
Environment
Release : 12.3
Component : AUTOMATION ENGINE
Resolution
When going through the USR and OH tables we weren't finding this particular user.
Nonetheless, when doing a search in the AWI we still found the user.
Therefore in Automation Engine directory, we renamed the indexCache folder and recycled Automic.
Feedback
Yes
No
Powered by
