Cost Plan Detail Views Reset to Default

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

All of the views on the Cost Plan Details object have been restored to default. How did this occur?

Environment

Release : 15.5

Component : CA PPM SAAS STUDIO

Resolution

The ODF_VIEWS table can be referenced to find out when the views were last updated and by who. A query similar to the following can be used: 

select object_code, code, last_updated_by, last_updated_date from odf_views
where object_code like 'costplandetail'

To determine what action the user made during that time frame, the app-access logs can be reviewed. If the action was that the user clicked on the 'Restore Defaults' button on the Views tab, the logs will have a line similar to the following: 

....|POST /niku/nu?uitk.vxml=1&action=odf.resetToSystemViews&component=revmgr&object=costplandetail&object_id=5xxxxxx&displayPartition=NIKU.ROOT HTTP/1.1|200|5282|5669|12345678__123B123D-12BE-123F-1CA2-F1234BC5EA6B