Do we have any option to ignore or to eliminate devices maintenance schedules while calculating SLA report?
Release : 9.x
Component : UIM - UMP,
Probe: Sla Engine
In general sla engine considers the devices even when they are in maintenance mode while calculating the SLA.
This can be achieved by changing the key "use_maintenance_mode" in SLA Engine probe Raw configure. Which is "True" by default after installation, need to change to "False".