Do we have any option to ignore or to eliminate devices maintenance schedules while calculating SLA report?
In general sla engine considers the devices even when they are in maintenance mode while calculating the SLA.
Release : 9.x
Component : UIM - UMP,
Probe: Sla Engine
This can be achieved by changing the key "use_maintenance_mode" in SLA Engine probe Raw configure. Which is "True" by default after installation, need to change to "False".