Guide for eHealth Upgrade from 6.1.X and 6.2.X to 6.3.0.0X and 6.3.1.0X

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Article ID: 19771

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Updated On:

Products

CA eHealth

Issue/Introduction

This user guide is designed to help users download, install, and upgrade eHealth. It provides basic information regarding what is needed to be downloaded; and also provides the install/upgrade procedures to follow.

Note: This document links to support.ca.com, where the actual download is performed

eHealth download tasks are divided into fresh installs and upgrades. As of 6.3.0, CA no longer releases eHealth patch kits as it did in r6.2.2 and older. CA now releases "Maintenance Kits" in the form of 6.3.0.0X. The latest kit is 6.3.1.06. These Maintenance Kits are stored in https://support.ca.com/irj/portal/SolutionCDNResults where everything can be downloaded for a fresh installation of 6.3.0.0X to 6.3.1.0X (except 6.3.0.00), including the eHealth Maintenance Kits, Oracle 10.2.0.4 and 10.2.0.05 base kits, Oracle 10.2.0.04 and 10.2.0.5 update kits and the latest Oracle CPU patches. CA eHealth 6.3.0.00 and 6.3.0.0X require Oracle 10.2.0.4 base kits or later. Whereas 6.3.1.0X requires Oracle 10.2.0.5 and the Oracle client from Oracle 10.2.0.5 base kit. Thus Oracle 10.2.0.5 base software must be downloaded when upgrading from 6.1.X and 6.2.x through 6.3.0.0X to 6.3.1.0X regardlessof Oracle versions currently installed.

Environment

Release: LHBASC99000-6.2-eHealth-Live Health Upgrade Elements
Component:

Attachments

1558534890415TEC599679.zip get_app