This user guide is designed to help users download, install, and upgrade eHealth. It provides basic information regarding what is needed to be downloaded; and also provides the install/upgrade procedures to follow.
Note: This document links to support.ca.com, where the actual download is performed
eHealth download tasks are divided into fresh installs and upgrades. As of 6.3.0, CA no longer releases eHealth patch kits as it did in r6.2.2 and older. CA now releases "Maintenance Kits" in the form of 188.8.131.52X. The latest kit is 6.3.1.06. These Maintenance Kits are stored in https://support.ca.com/irj/portal/SolutionCDNResults where everything can be downloaded for a fresh installation of 184.108.40.206X to 220.127.116.11X (except 6.3.0.00), including the eHealth Maintenance Kits, Oracle 10.2.0.4 and 10.2.0.05 base kits, Oracle 10.2.0.04 and 10.2.0.5 update kits and the latest Oracle CPU patches. CA eHealth 6.3.0.00 and 18.104.22.168X require Oracle 10.2.0.4 base kits or later. Whereas 22.214.171.124X requires Oracle 10.2.0.5 and the Oracle client from Oracle 10.2.0.5 base kit. Thus Oracle 10.2.0.5 base software must be downloaded when upgrading from 6.1.X and 6.2.x through 126.96.36.199X to 188.8.131.52X regardlessof Oracle versions currently installed.