CA Deliver - User unable to see their reports in CA View

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Article ID: 197650

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Updated On:

Products

CA Deliver CA View

Issue/Introduction

Client's end-user was unable to find their reports in CA View.

The client could identify the issue, but wanted to know why the report was not in View.

Environment

Release : 12.2

Component : CA View

Resolution

The client reviewed:

. A View reprint of the job output.
. The Deliver database's RMOPARMS.
. The "Reports for Job" listing from the Deliver Job definition.
. The Report Definition for the report in question.
. The Distribution IDs listed, for the report in question.

From the above information, they were able to determine the report distribution, and the end-user confirmed that they were able to see their report in View.