The OS CP installation failed with error #17

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Article ID: 197649

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

Do you want to continue the patch installation while NOT on a screen session? (y/n)  y
[INFO] Proceeding with patch installation
[INFO] Verifying signature on package /home/config/CP-OS-140300-Latest.tar.gpg
[INFO] Signature validation succeeded
Processing patch file CP-OS-140300-Latest.tar.gpg       md5 checksum: 03151ff72a12d9aa6566118114ed780c
[INFO] Free space validation PASSED! (required space: 1,356MB, available space: 24,101MB)
[INFO] Extracting package CP-OS-140300-Latest
..[INFO] Processing patch installation code
[INFO] Executing hotfix installation code
[INFO] Validating installed packages
Preparing...                ########################################### [100%]
   1:kernel-firmware        ########################################### [100%]
Preparing...                ########################################### [100%]
   1:kernel                 ########################################### [100%]
[INFO] Copying 19 RPM files from the GA RPMs directory in the patch installation directory to the vApp RPM repository
[INFO] Processing 6 rpms
Preparing...                ########################################### [100%]
   1:libtasn1               ########################################### [ 17%]
   2:p11-kit                ########################################### [ 33%]
   3:p11-kit-trust          ########################################### [ 50%]
   4:ca-certificates        ########################################### [ 67%]
   5:sudo                   ########################################### [ 83%]
   6:kernel-headers         ########################################### [100%]
[INFO] Generating delta list of changes in RPM DB
[INFO] Checking for updated RPMs
[ERROR] The list of rpms is not empty after cleanup: "ca-certificates-2010.63-3.el6_1.5.noarch kernel-headers-2.6.32-754.23.1.el6.x86_64 sudo-1.8.6p3-29.el6_9.x86_64 "
[ERROR] The CP installation failed with error #17
[ERROR] Failed installing Cumulative Patch "/home/config/CP-OS-140300-Latest.tar.gpg" - error code 17
[ERROR] The patch installation completed with error #17
[INFO] Cleaning up temporary files (size: 202M)
[INFO] The patch installation consumed 123,556 bytes on Volume "/"
[INFO] Note: this value is approximate as it may count data written to the disk by services running on the system while the patch was undergoing installation
config

Environment

Virtual Appliance - Identity Manager 14.3

Resolution

You must apply the Hotfix "HF-DE472676-20200818-0001.tar" and after that re-apply the OS patch