TDM Portal: Publish Job failing with "The system cannot find the path specified"


Article ID: 197647


Updated On:


CA Test Data Manager (Data Finder / Grid Tools)


Hi Team,

While trying to run the Publish job from TDM portal its failing with "c.c.t.p.l.TDMPublishLog: The system cannot find the path specified" error.
Another thing i notice is there is no sync between TDM portal and Datamaker (Both installed in separate server).

Need your help in here. 

Please find below the Publish log

2020-08-18 19:21:11.386 UTC [INFO ] [taskExecutor-1           ] --- [U:][M:][P:]                  c.c.t.p.t.TDMPublishStatusSender:  Successfully sent status update for job 1813 to Job Engine Service, Status Code: 200
2020-08-18 19:21:11.386 UTC [INFO ] [taskExecutor-1           ] --- [U:][M:][P:]                            c.c.t.c.d.DBConnection:  Connection Pool: jdbc:sqlserver://svdABC:1433;database=gtrep;user=sa [max:20; busy:0; idle:5]
2020-08-18 19:21:11.386 UTC [ERROR] [taskExecutor-1           ] --- [U:][M:][P:]                      c.c.t.p.m.TDMPublishJobStart:  doPublish error, jobId=1813, Exception: The system cannot find the path specified
2020-08-18 19:21:11.386 UTC [ERROR] [taskExecutor-1           ] --- [U:][M:][P:]                           c.c.t.p.l.TDMPublishLog: The system cannot find the path specified
 at Method)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(
 at java.util.concurrent.ThreadPoolExecutor$


  • Verify the Generator name to see if it has invalid characters  for eg : ReportsQA_8/20  ,   Slash is invalid name for filename in Windows OS. 
  • Verify if a scanner like Mcafee is deleting the jobs in the  C:\ProgramData\CA\CA Test Data Manager Portal\Jobs\ Job_XXX folder


Release : 4.7

Component : CA Test Data Manager


  •  Check the permissions on  C:\ProgramData\CA\CA Test Data Manager Portal\Jobs\    folder
  • Use proper naming conventions for Generator.  We use Generator name in log filename and slash(/) is invalid character for file name in Windows OS.

             Log filename used is is C:\ProgramData\CA\CA Test Data Manager Portal\\Jobs\Job_1911\Job_1911_Data_Pool_ReportsQA_8/20.log  which is invalid. 


Here are some tips to troubleshoot:


In the Portal browser, Click on F12 and see the network trace for that published job.  Download the HAR file , 

Open the Har file in Har viewer. 

Expand -  GET Job? https://svdABB04:8443/TestDataManager/origin=flow_origin)%2B(projectId=1822)

We were able to see that Data is being written to this folder

,"created":null},{"name":"Publish_TDSQA_EU_TDM_ReportsQA_8/18","jobId":1822,"description":"Publish to
 TDSQA_EU_TDM using ReportsQA_8/18","projectName":"ABCConnect","projectId":0,"versionId":null,"createdBy"
:"C:\\ProgramData\\CA\\CA Test Data Manager Portal\\\\Jobs\\",


For McAfee related issues, Use Process Monitor Tool -  the advanced monitoring tool for Windows that shows real-time file system info, 

Using this tool, we saw that  McAfee was scanning these files and deleting them


Work with your security team to have this resolved.