Unable to see Coordinator and Simulator show on Workstation Registry Monitor

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Article ID: 197645

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

1. Because of running on Azure, the actual endpoint of where DevTest is running is not what is referenced to get to the DevTest server.  Example, DevTest server is running on hostname1, but when referencing to get to the hostname1 you need to use hostname2. Example, to login to the Portal, using hostname2 in the URL, but when viewing the Server Health the hostname shows as hostname1.

2. We are able to connect to the Registry using hostname2 with no issues, but we are unable to see the Coordinator or Simulator from the Workstation.  We have tried using the different hostnames in the local.properties files, but still not able to access the Coordinator or Simulator

Cause

 

DNS issue.

Environment

Release : 10.6

Component : CA Service Virtualization

Resolution

Network issue resolved by your Azure team. Now able to see Coordinator and Simulator and able to stage test case from the Workstation.