The Rally Sync job fails with the below error found in the bg-ca.logs:
ERROR 2020-08-17 18:57:15,907 [Dispatch Synchronize Agile Central : [email protected]] ppm.agl (clarity:admin:....:Synchronize Agile Central)
java.io.IOException: Agile Central API Error : RestAPI Connection is not set properly. Check Authorization key, Error: javax.net.ssl.SSLException: Connection reset
The following error also may be shown: CMN-0009: Attribute 'Agile System' has invalid Lookup Value intermittently
Release : All Supported
Component : Clarity SAAS RALLY
If this is a one time occurrence, the error can be ignored. If the error continues to happen, please open a case with Broadcom Support for assistance