Service Point Mobile App crashes after tapping the fingerprint icon to login in iPhone 11 or above
The second time you try to log into Service Point Mobile App, it will give you 2 options to log into the app.:
1. Tap the fingerprint icon to login
2. Tap the "not <username>, log out?" link
If you tap the fingerprint icon to login, the applications is automatically closed and cannot log into the app. The only option is the option 2 (Tap the "not <username>, log out?" link) and re-enter credentials.
defect with Service Point Mobile App
Release : 17.2
Component : SERVICE DESK MANAGER
The solution to this defect will be in available in the Service Point Mobile App version 1.1 (yet to release)