VNA- Viptela Not displaying data

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Article ID: 197554

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

The dashboard is blank for SD-WAN Tunnel Statistics.

Cause

When checking the endpoint we use for collection of bulk stats /dataservice/data/device/statistics/approutestatsstatistics?count=10000&startDate=2020-07-13T10:30:00&endDate=2020-07-13T11:30:00 there is no data there to collect.

Cisco VManage is not populating the endpoint with data so there is no data to collect. 

Environment

Release : 3.7

Component : Virtual Network Assurance For CA Performance Management

Resolution

Issue was reproduced by Cisco and is a Cisco issue. Cisco TAC recommended upgrade of VManage to 18.4.5