ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Can not change ( CA Support.ca.com Online ) CSO userid ( email address ) under Settings, System Settings, Software Acquisition.
Article ID: 19755
Updated On:
Products
Compress Data Compression for MVS
Compress Data Compression for Fujitsu
Datacom
DATACOM - AD
Mainframe Software Manager (Chorus Software Manager)
MICS Resource Management
CIS
COMMON SERVICES FOR Z/OS
90S SERVICES
DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
COMMON PRODUCT SERVICES COMPONENT
Common Services
CA ecoMeter Server Component FOC
EASYTRIEVE REPORT GENERATOR FOR COMMON SERVICES
INFOCAI MAINTENANCE
IPC
UNICENTER JCLCHECK COMMON COMPONENT
Mainframe VM Product Manager
CHORUS SOFTWARE MANAGER
CA On Demand Portal
CA Service Desk Manager - Unified Self Service
PAM CLIENT FOR LINUX ON MAINFRAME
MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
GRAPHICAL MANAGEMENT INTERFACE
WEB ADMINISTRATOR FOR TOP SECRET
Xpertware
Datacom/AD
Issue/Introduction
Description:
The change appears to be successful after clicking OK but after clicking apply to update the database it reverts back to the original userid.
Solution:
This is because CA RS and HOLDDATA schedules are defined with the userid. Remove all the CSI's from CA CSM then change the userid in Software Acquisition then re-migrate the CSI's back into CA CSM.
Environment
Release: MSMNGR00200-5.1-Chorus Software Manager
Component:
Component:
Feedback
Yes
No
Powered by
