Email Notifications Contain Wrong URL

Products

• Automic Continuous Delivery Director

Issue/Introduction

In email notifications, the URL pointing to the CDD server is using an undesired server hostname. 

Cause

Email notifications are typically based on Email Templates. You can access these templates via the UI configuration gear icon -> Email Templates. Each of these templates utilize an internal parameter "$ENTITY_URI". This article refers to the value used by the $ENTITY_URI being used/interpreted by CDD when notifications are being sent. 

This parameter is based on settings in the CDD_HOME/conf/settings.properties file. Specifically, it is controlled by the following lines in that file:

cdd.url.schema=
cdd.url.port=
cdd.url.virtual_ip=

 

 

 

Environment

Release : 7.1

Component : CONTINUOUS DELIVERY DIRECTOR

Resolution

Change the appropriate lines in the $CDD_HOME/conf/settings.properties file to utilize the appropriate values for you and your organization.

Example:
cdd.url.schema=https
cdd.url.port=443
cdd.url.virtual_ip=load_balanced_alias