Generating a new WibuCmRaC file for an existing ARD 2.10 License

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Article ID: 197532

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Updated On:

Products

CA Agile Requirements Designer

Issue/Introduction

 
Our existing ARD 2.10 license is about to expire. How do I generate a new CodeMeter Offline License request, and get a new ARD license key?

Cause

 

 

Environment

Release : 2.10, 2.11, 2.12, 2.13

Component : AGILE REQUIREMENT DESIGNER LICENSE

Resolution

To Generate the CodeMeter Offline Activation Request (WibuCmRaC) using the CodeMeter Control Center

1. Open a Windows File Explorer, and browse to the installation directory for CodeMeter, The default location is C:\Program Files (x86)\CodeMeter\Runtime\bin\.

2. Right -click on  CodeMeterCC.exe and "Run as Admin".

3. When the CodeMeter Control Center opens, select the License Tab, and do the following:

4. Select the CM license container 'AgileDesigner'

5. Click the 'License Update' button.

6. The 'CMFAS Assistant' window will now show with the Welcome page. Click the 'Next' button.

7. By default, the 'Create license request' radio button is selected. Leave this option selected and click the 'Next' button.

8. By default, the file path location of this license request file will be saved to C:\Users\<Your_User_Name>\ directory. If you wish to change the save location, click on the '...' button and browse to another location of your choice.

9. By default, the request file's name should be the serial number of your currently, active license container, something like 128-xxxxxxxx.WibuCmRaC. If you wish to change the name of the file, you can do so by editing the file name in the file path box. Just be sure to leave the file extension as WibuCmRaC.

10. Click the 'Commit' button. You should receive a message saying 'The license request file has been successfully created'. Click the 'Finish' button.

11. Go to the Broadcom Support Portal (https://support.broadcom.com) and open a case for the License Team, requesting a new ARD Offline activation key. If you are using a Concurrent User License, please note the number of concurrent users your old license has, so the Licensing team is aware, and can verify the new license is correct before sending you the offline activation file.

12. Select the "File Attachment" link in the support case.

13 Open the "files_from_customer" folder

14. Browse to the location of where you saved the license request file.

15. Upload a copy of the file to the case.

The license team will email you the WinbuCmRaU (activation key) file, which you can use to update your CodeMeter activation.

 

To Import the WibuCmRaU Offline Activation File:

1. Open a Windows File Explorer, and browse to the installation directory for CodeMeter, The default location is C:\Program Files (x86)\CodeMeter\Runtime\bin\.

2. Right -click on  CodeMeterCC.exe and "Run as Admin".

3. Click the "License Update" button.

4. The 'CMFAS Assistant' window will now show with the Welcome page. Click the 'Next' button.

5. Select the "import license update" radial button, and click Next  to update the current active license.

 

6. By default, the path directory will be C:\Users\<Your_User_Name>\ directory. You can keep this, if this is the directory where you placed a copy of the WibuCmRaU file, or click the "..." button and browse to the location where you saved off a copy of the WibuCmRaU file.

7. Click the "Commit" button to update the license container.

8. Once the file has been successfully imported, go to the "Process" Menu pick.

9. Select "Restart CodeMeter Service" to stop and restart the CodeMeter service.

10. Launch the CodeMeter Web Admin and verify the License information is correct in under the Container Tab -> Licenses Tab.

Additional Information

 

If you find that the expiration date was not updated, then you will need to delete the active license container from CodeMeter before generating a new WibuCmRaC request file.

To Delete the License Container from CodeMeter Control Center, see https://knowledge.broadcom.com/external/article?articleId=9592

 

Once the License Container has been deleted from CodeMeter CC, you will need to import an empty license container.

  1. With the CodeMeter CC window open, select "File" -> "Import License..."
  2. Browse to the location where ARD is installed, by default C:\Program Files\CA\AgileDesigner\activation
  3. Import the AgileDesigner.wbb file.
  4. After importing, you should see a License Container with Serial number with 32767-26443
  5. Select the 32767-26443 container, and generate a new WibuCmRaC request file using the steps above, and provide the WibuCmRaC to the Licensing team for a new WibuCmRaU activation file.

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