Text with bullet points on grid views can save on wrong cells

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Article ID: 197504

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Sometimes when copy pasting text with bullet points can get saved on wrong cells.

Sample text to be copied.

My text
. Bullet A
. Bullet B
. Bullet C

Changes grid view with the Reasons string field on the view:

Click on the Reasons field of the first row once and paste the below text:

My text
. Bullet A
. Bullet B
. Bullet C

The text can save as:

Data gets saved across rows

 

Cause

When the text contains a series of spaces which emulate a carriage return. The white space is what pushes the bullet to the next line.

By default, white space is collapsed in the browser. This is why inside our textarea component, using the arrow keys, it is only 1 - 2 positions to move from the period on the second bullet item to the beginning of the third bullet item.

Resolution

Option A : Double click on the Reasons field of the first row once and paste the below text:

My text
. Bullet A
. Bullet B
. Bullet C

Option B:

Open the Details fly out and copy the text of the field there.

Looking into the future, we do have a rich text editor in the backlog, and this would give customers more control on the formatting of content

 

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