Interface Name Alias column missing in Dashboard for non-Admin User accounts in CA Performance Manager (CAPM)

Products

• CA Performance Management
• Network Observability

Issue/Introduction

A Dashboard has been created for end-user access with the user role and contains CISCO-RTTMON elements.

The Dashboard has Name, Interface Name Alias , Average response time, path availability average. When logged in with the admin user account, all columns are shown.

However, with non-admin user login, the "Interface Name alias" column is not displayed. 

Note: If the admin role is given to the user, the "Interface Name alias" column becomes visible in the dashboard, but admin rights cannot be provided to end users.

Environment

DX NetOps CAPM all currently supported releases

Cause

Non-admin user accounts lack the role to show this column by default so you need to add the necessary rights to the role to show the "Interface Name alias" column.

Resolution

Check the role assigned to the user

Administration -> User Settings -> Users

 

Example IT Operator role

Administration->User Settings -> Roles

 

Edit IT Operator Role

Edit Performance Center / DX NetOps Role Rights

 

Add the following rights to the user by selecting and clicking on the right arrow

Modify Interface Alias
View Item Display Name or Name Alias

Now, the non-admin user will also be able to see the Interface Name Alias