Dx SaaS Tenant Portal does not properly load or/and times out

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Article ID: 197482

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Updated On:

Products

CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

We cannot load our Dx SaaS tenant at https://axa.dxi-na1.saas.broadcom.com/sppclient/#/login?CN=TESTING

The load time either times out or loads to an unresponsive page.

When the page does load, it returns : 
 

Cause

Per Engineering, some internal technical issue. 

Environment

Release : SAAS

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

Issue resolved by DX SaaS Engineering team 

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