Customer is receiving blank page reports

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Article ID: 197474

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Customer is receiving blank page reports. 

Nothing in scheduled report 

Environment

Release : 3.7

Component : IM Data Aggregator

Resolution

User lost all of his network assignments they were not assigned permissions to any tenants or groups.

Need to assign user permission to to group(s) and assign a tenant.