Autosys wae service is going down every few hours, which is causing an outage to the end user jobs.
CAUAJM_W_00018 Error retrieving network data from socket
Release : 11.3
Component : CA Workload Automation AE (AutoSys)
CAUAJM_W_00018 Error retrieving network data from socket
Above message indicates it is likely due to network outage or network failure to access tcp/ip packets from server.
Organization must work internally with their internal network teams respectively.
The above error can also appear when Autoserverport is changed in the config.$AUTOSERV file and not configured in the SSA.
AutoServerPort=9006
You will have to configure the CSAM also to listen to the new port.
Commands to display the settings are:
$CSAM_SOCKADAPTER/bin/csamconfigedit port=9000 display
$CSAM_SOCKADAPTER/bin/csamconfigedit port=9008 display
$CSAM_SOCKADAPTER/bin/csamconfigedit portrange=49152-50176 display
Command to change for instance SSL to true on port 9000 is:
$CSAM_SOCKADAPTER/bin/csamconfigedit port=9000 EnableSSL=True
To enable pmux:
$CSAM_SOCKADAPTER/bin/csamconfigedit port=9000 EnablePmux=True
Same commands apply to portrange