internal error- unable to find processes

Products

• NIMSOFT PROBES
• DX Infrastructure Management

Issue/Introduction

internal error: Unable to find any processes

Environment

Release : 9.2.0

Component : UIM - PROCESSES

processes probe v4.70

Resolution

There are several KB articles on this topic/issue. For example:

processes probe sends Internal error: Unable to find any processes
https://knowledge.broadcom.com/external/article?articleId=115838

processes probe: Internal error: Unable to find any processes
https://knowledge.broadcom.com/external/article?articleId=34291

Processes running on Server but not found on Processes probe
https://knowledge.broadcom.com/external/article?articleId=130463

Processes probe goes red on a Unix robot
https://knowledge.broadcom.com/external/article?articleId=34322

If the alarm is not repeating regularly, and it happens infrequently, it is most likely more of just a transient error that does not require any action to resolve, hence a) it can be ignored or b) you can use a nas AO Profile to close it after n minutes or c) use a nas preprocessing rule to 'exclude' (delete) it.