apache probe metrics do not correlate when monitoring localhost

Products

• NIMSOFT PROBES
• DX Infrastructure Management

Issue/Introduction

When monitoring an Apache server locally using the Apache probe, configured to monitor "localhost", QoS values will not properly correlate with the robot/device in UMP.

This is not an issue when monitoring the Apache server remotely using a hostname or IP address but is unique to localhost monitoring.

 

Environment

Release : 20.1

Component : UIM - APACHE

Resolution

This can be resolved by applying apache probe 1.70HF1 (or higher) and then taking the following steps:

1. Deploy the Apache probe version 1.70_HF1.
2. Open Raw configure.
3. Add a new key in the <setup> section named "source" and put value as either numeric (1 or 2) or custom text.
4. Save the configuration and validate.

 

When source = 1, robot name will be sent as QoS/Alarm Source and CI device.
source = 2, hub ip will be sent as QoS/Alarm Source and CI device.
source = custom_text, custom_text will be sent as QoS/Alarm Source and CI device.

 

Additional Information

UIM Hotfix Index