What needs to be done to make the UIM integration work with the SNOW 'Orlando' version?
Release : 8.51
Component : UIM - SDGTW
sdgtw v2.22 works as expected with Orlando version of Service Now (SNOW). The only change made in this situation was related to a UIM sdgtw - SNOW connectivity issue, in which the password for the sdgtw user had to be reset. After that everything worked as expected and tickets were created.