PS_MODIFY_RUNCONTROL results in error "U02007500 No valid entry could be found in specified table"

Article Id: 197446
Status: Published
Updated On: 17-08-2020 07:23
Products:
CA Automic One Automation
Issue/Introduction:

Changing runcontrolID results in error:
2020-08-05 05:48:16 - U02004018 The job was successfully interpreted.
2020-08-05 05:48:18             PS_MODIFY_RUNCONTROL RUNCONTROLID=<ID>,RECORDNAME=<record>,FIELDNAME=<field>,FIELDVALUE=<value>,KEYNAME(1)=REQUEST_ID,KEYVALUE(1)=1
2020-08-05 05:48:18 - U02007500 No valid entry could be found in specified table '<table name>

Cause:

User defined in login object is in lowercase

Environment:

NA

Resolution:

1. Check which login object is being used in job(s)

2. Edit login object

3. Enter username in uppercase