PS_MODIFY_RUNCONTROL results in error "U02007500 No valid entry could be found in specified table"

Products

• CA Automic One Automation

Issue/Introduction

Changing runcontrolID results in error:
2020-08-05 05:48:16 - U02004018 The job was successfully interpreted.
2020-08-05 05:48:18             PS_MODIFY_RUNCONTROL RUNCONTROLID=<ID>,RECORDNAME=<record>,FIELDNAME=<field>,FIELDVALUE=<value>,KEYNAME(1)=REQUEST_ID,KEYVALUE(1)=1
2020-08-05 05:48:18 - U02007500 No valid entry could be found in specified table '<table name>

Cause

User defined in login object is in lowercase

Environment

NA

Resolution

1. Check which login object is being used in job(s)

2. Edit login object

3. Enter username in uppercase